Amazon Delivery Charge Change Monitoring and Error Complaint Steps

Amazon delivery fee change monitoring and error complaint steps
First, Amazon delivery fee invisible rise
Amazon FBA delivery fee adjustment is often directly related to the product size and weight measurement, and the seller's product delivery fee increase is generally the Amazon warehouse measurement of the product size and the actual have a big gap.

The main reason for this phenomenon is that the infrared 3D scanning technology used in Amazon warehouses carries a significant risk of error when measuring soft packaged goods. The system captures the surface contours of objects by emitting infrared gratings, and the measurement error rate for deformable packaging (e.g., bubble wrap, PE self-sealing bags) is as high as 17%. When flexible packaging goods are squeezed and deformed during transportation, or folded due to the angle of placement during scanning, the device automatically counts the highest point of flaring in the size calculation. Here it is recommended that the seller of flexible packaging goods to take reinforcing measures: the use of rigid lining to maintain the shape or directly switch to rigid cartons.
Real Case: A seller in Shenzhen was charged $12,000 for 5 consecutive months because the Amazon warehouse misjudged the product size from “small standard” to “large standard”, resulting in the single delivery fee from 3.86 to 3.86 to 4.75. Due to the lack of timely monitoring of the fee changes, the seller was charged $12,000 for 5 consecutive months.

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